Tag: Lessons Learned

1 articles with the tag "Lessons Learned".

Featured image for The 1-Star Review That Changed Our Entire Approach to Documentation and Communication
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The 1-Star Review That Changed Our Entire Approach to Documentation and Communication

Published:  at  🕓 04:20 PM

A personal story about a painful 1-star review, the user catastrophe it caused, and how it forced us to fundamentally change our documentation philosophy for the better.